FAQs

We make it easy to do like your MamaSezz…eat your fruits and veggies! Currently delivering to 18 states and counting! Check out our FAQs to see if we deliver to your area. 

We're a community for busy folks who want to eat healthy. We take the hassle out of eating well by delivering ready-made, hearty, and plant-based meals to your door.

Not hungry? No problem. Our community is free to access with no strings (or email login) attached. Check out easy-to-read research, find cool transformation stories, swap recipes, and get advice and support from other folks who want to eat foods that look, taste, and feel good.

Do I have to have a subscription?

Nope! Anyone can place an order with MamaSezz. We offer FREE shipping for any order $89 and over. Smaller orders are charged a shipping fee to cover costs. And if you’d like a subscription, stay tuned. We've got a subscription service in the works.

Can I order for just one person?

Absolutely. We cater to your needs.

Do you have kid-friendly meals?

You bet we do! We’ve got a whole bunch of kid-approved meals and snacks, including Mac Attack, Love it Loaf, Gram’s Granola, and more. Check 'em out here

Do you offer meals for folks with allergies and dietary restrictions?

We make whole foods plant-based meals and snacks with no meat, dairy, or gluten. We have nuts and seeds in some of our products.

How much does MamaSezz food cost?

Our prices are available in our ordering section. Overall, we aim to be priced in the $4 -$6 range per serving.

Is there a minimum order?

No minimum order—but your Free Shipping kicks in at $89.

When will I be charged?

We process your payment when you order your food. For subscription orders, we charge your card on the day we ship it out to you.

Can I cancel my order or deactivate my subscription?

You can easily cancel, postpone, deactivate, disappear, go on vacation, hike the Appalachian Trail, spend a semester abroad. We don’t lock you into anything, ever. If you have a subscription, you can stop it at any time. No funny business. You’re in charge. Cancel your subscription or order by sending our customer care folks an email or call us up. We’re happy to accommodate you.

Where do you deliver?

Maine, New Hampshire, Vermont, Massachusetts, New York, New Jersey, Delaware, Pennsylvania, Maryland, Connecticut, Rhode Island, Virginia, West Virginia, Kentucky, Tennessee, Ohio, Eastern Indiana, North Carolina. We hope to expand to any physical address in Continental United States within the next 6-8 months.

When do you deliver?

We ship out on Wednesdays and Thursdays so you get your cooler on Thursday or Friday. 

To receive your delivery within a week, please place your order by Sunday at 8 PM EST. Any orders placed after that will be shipped out the following week. 

 

What if I’m not home when my food arrives?

You don’t need to be home at the time of delivery. FedEx will drop your cooler at your door, the food is packed with enough ice to keep it cool and fresh for 48 hours. Easy peasy.

How does the food stay fresh on its way to me?

Our eco-friendly coolers have been designed and tested to keep your food fresh. It’s like a mini-fridge (fully recyclable), making sure your delivery is nice and cold on its journey to you. Take it from our fridge and put it in yours.

How much is shipping?

We offer free shipping on all orders over $89. Shipping fees for orders under $89 are $19.95.

How do I recycle MamaSezz packaging?

We make this super easy! All reusable coolers come with a return-shipping label. You can schedule your free FedEx pick-up by calling 1.800.463.3339 or going online here. Just place your empty packaging and shipping materials back into the cooler box, slap on that return-shipping label, and FedEx will pick it up at your scheduled time or next delivery if you choose. Whew! Recycling Done – cross it off the To-Do List. Who’s better than you?

What comes in each delivery?

It’s up to you! We deliver whatever you put in your basket. Choose from a wide variety of delicious and hearty plant-based meals and snacks. Remember our meals serve three to four folks, so you will have leftovers! Looking for shakes to fuel your morning run? Done. Hankering for some hearty dinners for those busy weeknights? Done. How about some soup for your office lunches? Done. All of the above? No prob. We make everything fresh and made to order so all you gotta do is take your pick. A la carte or bundled up - whichever suits your fancy. And did we mention we serve dessert?

Where do you get your ingredients?

We work with local produce companies and farmers to source all of our fresh, tasty ingredients.

What if I’m not satisfied with my order?

We aim to delight everyone at your table from the picky eater to the cheeseburger connoisseur. Not 100% satisfied? We will always work it out with you. Get in touch by email, phone, snail mail, or come and pay us a visit. We’ll make it right. 100% refund guaranteed.

Do you provide nutritional and calorie info?

All nutritional information can be found on the individual product pages on the website. We’ve also got nutrition labels and preparation directions on every delivered item.

How do I prepare the food once it arrives?

We chop, cut, and prepare everything before it gets to your door so you can get out of the kitchen and on with you life. Our meals all come with easy instructions and are ready-to-enjoy in minutes.

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Customer Service

Got questions, comments, or partnership inquiries? Just want to say hello? We’re here to help! Give us a call anytime at (800) 212-8913 or email us...

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From the Blog

Our 7 Favorite Ways to Enjoy MamaSezz Veggie Loaf

Our 7 Favorite Ways to Enjoy MamaSezz Veggie Loaf

March 22, 2017

While we love our Veggie Loaf straight from the pan, just like mom used to serve it, variety is the spice...

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