FAQs
What does MamaSezz do?
We make it easy peasy to do like your MamaSezz…eat your fruits and veggies!
We're a meal service for busy folks who want to eat healthily. We take the hassle out of eating well by delivering ready to heat-and-eat, hearty, yummy, and whole food plant-based meals right to your door.
Can I sign up for a subscription?
Yes! We offer subscriptions, AKA Automatic Deliveries, on all bundles. We make it easy to get the fresh, ready-made meals you love when you want them! You can choose to have a bundle arrive every week, every other week, every three weeks, or every month. You won't be locked into anything ever - you can edit, change, pause, or cancel your subscription at any time!
If you aren't quite ready for a subscription, no problem. Select "one-time purchase" when you add a bundle to your cart!
Can I subscribe to a la carte meals?
Yes! You can customize your own bundle with a la carte meals.
Can I customize the ingredients?
We can't customize the recipes for our dishes. We do allow up to two substitutions per bundle. To request a swap simply tell us which items you want to be swapped in the Notes section of your cart. We do ask that any swaps be made with items that are of the same a la carte price as the dish you're swapping out.
Do I have to have a subscription?
Nope! You can order what you want when you want.
Can I order for just one person?
Absolutely. The a la carte option (small bundle) is a great option
How much does MamaSezz food cost?
Overall, we aim to be priced in the $4 -$6 range per serving.
Can I use more than one discount code or special offer?
Only 1 discount code may be applied at a time.
Is there a minimum order?
Yes, 129.00 is the minimum order
Exclusion: Specialty bundles sold in New England
When will I be charged?
For one-time purchases, we process your payment when you order your food. Subscription payments process the Friday before your next scheduled delivery.
Can I cancel or pause my order or deactivate my subscription?
Yes! We do ask you let us know by 8 pm Eastern Time on Sunday and we'll happily cancel, pause, or refund your order. Here's where you can log into your account and make changes to your subscription.
What if I’m not satisfied with my order?
No, problem! We have a 100% satisfaction guarantee for damaged products. We are here to help and we’ll either replace your order or refund your money when requested within 14 days of your delivery. Easy peasy.
How do I recycle MamaSezz packaging?
We make this super easy! Our boxes come with a return-shipping label. You can schedule your free FedEx pick-up by calling 1.800.463.3339 or by going online here. Just place your empty packaging and shipping materials back into the box, slap on that return-shipping label, and schedule a pickup with FedEx. Your recycling is done so cross it off your to-do list.
Where is your food made?
We make and package all our MamaSezz ready to heat and eat meals in a licensed commercial kitchen in Keene, New Hampshire.
Where do you source your ingredients and are they organic?
It’s MamaSezz's mission to use organic ingredients as much as possible. We work with local farmers, and request certified organic from our suppliers. We only substitute with conventional when organic is not available.
Do you offer meals for folks with allergies and dietary restrictions?
We make whole food plant-based meals and snacks with no meat, no refined sugar, no GMOs, no dairy, no gluten, and no preservatives. We have nuts, soy, and seeds in some of our products. All products are made in a facility that makes items with tree nuts and soy.
Do you use oil in any of your food?
At MamaSezz we recommend removing as much oil from your diet as possible because oil is highly caloric, low on nutrients, and processed. All the good stuff (like the fiber, most of the vitamins, phytonutrients) are stripped from the plant when making oil.
The problem with high calorie processed food like oil is that without the nutrients and fiber from the original plant food, your body quickly absorbs oil and turns it into fat. And despite being high in calories, oil doesn’t take up as much space in our stomachs as nutrient-dense whole plant foods so eating oil tends to increase how many calories we consume in total because we have a harder time recognizing when we’re full. One of the doctors we follow is Dr. Greger. Click here and explore his Nutrition Facts website for more information about fats and oils.
Do you have gluten-free meals?
Yes! All MamaSezz products are gluten-free.
Do you have any soy-free meals?
Yes! Several of our items are soy-free but for those with allergies please note that all products are made in a facility that makes items with tree nuts and soy. You can filter a la carte products by SOY-Free.
Are your meals frozen?
All meals are made and delivered fresh and fully prepared. However, you can freeze mamaSezz meals for up to two months. It's a great way to always have delicious food on hand.
How long will my meals last in my fridge?
Every MamaSezz ready to heat and eat meal comes with a "use or freeze by" date on the packaging. Typically, that date is within 10-18 days of your delivery. All our food freezes wonderfully (except cornbread), so if you'd like more time, pop in the freezer for up to two months.
Do you provide nutritional and calorie info?
All nutritional information can be found on the individual product pages on the website.
How do I prepare my meals once they arrive?
We chop, cut, and prepare everything before it gets to your door so you can get out of the kitchen and on with your life. Our meals all come with easy instructions and are ready-to-enjoy in minutes. You can reheat in the oven, on the stove top, or in the microwave.
What if I’m not home when my food arrives?
How does the food stay fresh on its way to me?
If I live nearby can I do local pick up?
Yes! Folks in Keene, New Hampshire area can absolutely pick up their orders if they prefer.
Place your order online by 8 pm Sunday eastern time, put Keene pickup in your cart notes. Then swing by the location during the hours below to get your delicious, ready to heat and eat meals!
Keene, NH: 52 Dunbar Street on Wednesdays from 2-6pm
What comes in each delivery?
It’s up to you! We deliver whatever you put in your cart. Order a la carte or get one of our pre-set plant-based meal bundles. Our bundles include custom meal plans and suggested pairngs with meals. All MamaSezz meals have two to three servings. All deliveries arrive with serving recommendations.
How do I heat my MamaSezz meals?
All MamaSezz meals are prepared (like your favorite chef stopped by with a dish for you), just heat and eat.
If your meal comes in a tray you can remove the overwrap, and place the tray directly in a preheated (350 degrees) oven. It will be warm in about 15 minutes. Or empty the contents into a stovetop pan and warm on the element or microwave directly in our microwave-safe trays.
If your meal comes in a stack bag empty into a saucepan and heat on stovetop or into a microwave-safe bowl to warm in your microwave.